Shipping policy

Shipping & Return Policy – ZORIYAX

Welcome to ZORIYAX. We are committed to delivering your orders quickly and ensuring customer satisfaction.

Shipping Policy

  • All orders are processed within 1–3 business days after payment confirmation.

  • Standard delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, public holidays, weather conditions, or other unforeseen circumstances.

  • Once your order has been shipped, you may receive tracking information (if available).

Return Policy

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

  • Customers must contact us within 5 days of receiving the product to initiate a return request.

  • Returns that do not meet these conditions may not be accepted.

Refunds

  • After receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be processed within 5–10 business days through the original payment method.

Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect product, please contact us immediately with photos of the item and packaging.

  • We will work to resolve the issue as quickly as possible.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact us:

Store Name: ZORIYAX
Support Email: Zoriyax123@gmail.com