Shipping policy
Shipping & Return Policy – ZORIYAX
Welcome to ZORIYAX. We are committed to delivering your orders quickly and ensuring customer satisfaction.
Shipping Policy
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All orders are processed within 1–3 business days after payment confirmation.
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Standard delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location, public holidays, weather conditions, or other unforeseen circumstances.
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Once your order has been shipped, you may receive tracking information (if available).
Return Policy
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
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Customers must contact us within 5 days of receiving the product to initiate a return request.
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Returns that do not meet these conditions may not be accepted.
Refunds
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After receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed within 5–10 business days through the original payment method.
Damaged or Incorrect Items
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If you receive a damaged, defective, or incorrect product, please contact us immediately with photos of the item and packaging.
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We will work to resolve the issue as quickly as possible.
Contact Us
For any questions regarding shipping, returns, or refunds, please contact us:
Store Name: ZORIYAX
Support Email: Zoriyax123@gmail.com